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When to Insure Your Ecommerce Shipments

E-commerceeBayShipping
Originally published April 18, 2019; content reviewed and updated . Carrier rules, product terms, and prices can change; check the linked provider and current policy before purchasing or filing a claim.
Online seller deciding how to protect a fragile ceramic item for shipment

Every shipment has a different risk. The useful question is not whether every package needs insurance, but what a loss would cost your business and whether the available coverage fits the shipment.

Start with the item and its value

Think about replacement cost, selling price, fragility, and how difficult the item would be to replace. An inexpensive, easily replaced item may be a different decision from a collectible or a custom order. Declaring a higher value does not necessarily mean you will be paid that amount: insurers normally require evidence of the item's value and apply the limits in their terms.

Check the route and coverage

Carrier, service, destination, and item type can all affect eligibility. International shipments may have different limits or exclusions from domestic ones. Do not assume a particular USPS service includes insurance, or that a third-party policy covers every item the carrier accepts. Check the applicable terms before you buy, especially for electronics, jewelry, fragile goods, and hard-to-replace products.

Packaging matters, too. Use suitable materials and keep a record of how the item was packed. Insurance is not a substitute for preventing avoidable damage or for having a valid tracking number.

Compare the cost with your own losses

You can estimate your historical loss cost per shipment: add up what you actually spent replacing or refunding lost and damaged orders over a period, then divide by the number of packages shipped in that period. Compare that amount with the insurance premium, any deductible, limits, and the work involved in a claim. Past losses are a guide, not a prediction of what will happen next.

For some shops, covering every eligible package is simplest. Others prefer to insure orders above a value threshold or review fragile shipments individually. Revisit the decision as your catalog and shipping mix change. See current ShipSaver pricing and insurance terms before purchasing; the right choice depends on the actual shipment and policy, not a universal dollar cutoff.

Written by ShipSaver

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